ImaCash user manual
Shifts help organize cashier activity by user and by work period. From this section you can select a user, start a shift, close a shift or empty the cash collected for that shift, as long as you have permissions to do so.
A shift is a work record associated with a user. Within the shift, collections, cash movements, changes, incidents, discrepancies and other events related to the operations of ImaCash may be reflected.
The objective is to know what happened during a specific period and facilitate the closing, the review of amounts and the monitoring of operations.
When entering Shifts, ImaCash may ask you to select the user who will manage the shift.
Always choose the correct user before continuing. The actions carried out will be associated with that user.
Shifts are usually used to separate activity by shift, cash register, employee or operating period.
The exact way of working with shifts may vary depending on the establishment's configuration.
On the Shifts screen you will find the main data of the selected user and the status of their shift.
Shows the user for whom the shift is being managed.
Indicates if there is no open shift, if there is an active shift or if the shift has already been closed or emptied.
Shows the cash registered in the machine at the start of the shift. This value serves as a starting point to compare what was in the machine at the beginning of the period.
Shows the cash that the machine has registered at the time of the query. This information may change during the day as payments, changes, emptying or filling are made.
Indicates the amount that must be withdrawn or reviewed at the end of the shift. If €0.00 appears, it may mean that there is no cash pending to be emptied for that shift.
On the Shifts screen you will find three main actions: Start shift, Close shift, and Empty shift. The availability of each button may depend on the shift status and user permissions.
The Last Shifts table shows recent shift history. It can include user, start, end, initial, final, to collect, empty and status.
In the history you can find statuses like:
The exact state name may vary by installation.
On the Shifts screen you will find three main actions: Start shift, Close shift, and Empty shift.
The availability of each button may depend on the shift status and user permissions.
Not all users can start, close or empty shifts.
These actions may be limited by the profile assigned in ImaCash. If you don't see an option or can't complete it, it may be because your user doesn't have enough permissions.
In that case, contact a person in charge or system administrator.
The Shifts section may look or behave differently depending on:
If an option does not appear on your screen, it does not necessarily mean there is an error. It may be disabled, permission-dependent, or not supported by the installation.
Before repeating an action, check the status of the shift, the selected user and the availability of the machine.
If there is an incident, it is better to review it before closing or emptying to avoid differences in the cash balance.
Use this table as a quick reference when deciding which action to take.
| Action | When to use it |
|---|---|
| Select user | When entering Shifts to choose who will manage the shift. |
| Start shift | At the beginning of a day, box or work period. |
| Close shift | At the end of the user's activity without necessarily withdrawing the cash. |
| Empty shift | When the cash collected for that shift is withdrawn. |
| Review last shifts | To check history, amounts and previous statuses. |
Do you need help with ImaCash?
If you have questions about shifts, closures, emptying, daily use of the system or integration with your environment, contact the Imagina IT Solutions support team.