Distributor network
Consult network activity, locate distributors and understand which customers or facilities depend on each channel.
BackOffice for master dealers
Master dealer area
A view designed for network managers who need to monitor distributors, customers, licenses and installations from a central point, with less noise and more tracking capacity.
What allows you to control
- Distributors and network customers.
- Licenses, maintenance and linked machines.
- Commercial, operational and support monitoring.
Global vision without losing detail
The master dealer needs a higher layer of control: see the network, download the specific customer and act with clear data when there is a pending renewal, incident or review.
Clients and facilities
Access the context of each customer, their licenses, machines and relevant operational data from a more organized view.
Executive monitoring
Prioritize renewals, support and commercial opportunities with centralized information and less dependence on external leaves.
Main areas
The platform organizes information in layers to move from the network to the client, from the client to the license and from the license to the machine without losing context.
Dashboard
Initial summary to review network activity, quick accesses and points that need attention.
Distributors
List of distributors associated with the master dealer to review portfolio, status and relationship with end customers.
Clients
View of clients linked to the commercial network, with access to the main context of each installation.
Licenses
Control of references, maintenance, expirations, versions and useful data to organize renewals.
Machines
Consultation of machines associated with clients and licenses to review status, connectivity and available data.
Support and monitoring
Support to coordinate incidents, document reviews and escalate cases with complete information.
Recommended review flow
This order helps avoid incomplete diagnoses and allows distributors, end customers and Imagina support to better coordinate.
1. Check the network
Start by identifying the distributor or customer group you need to act on.
2. Enter the client
Check company name, license, maintenance and machines before making operational decisions.
3. Validate the context
Contrast version, dates, connection status and available data to avoid incomplete conclusions.
4. Coordinate the action
Support scale, prepare renewal or contact the distributor with the information already structured.
Do you want to check network permissions?
We adjust the visibility of master dealers
If a network manager does not see specific distributors, customers, or licenses, we review the business relationship and permissions configured in BackOffice.